DATA SECURITY PAGE

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1. SECURITY COMMITMENT

At Interactive Media Network SRL (Maximate), we understand that entrusting your customer database requires absolute confidence in our security practices. We implement enterprise-grade security measures to protect your most valuable business assets.

2. INFRASTRUCTURE SECURITY

Data Storage Security:

  • Location: Digital Ocean Germany (EU jurisdiction)

  • Encryption: AES-256 encryption for all data at rest

  • Transmission: TLS 1.3 encryption for all data in transit

  • Backup: Secure automated backups in same geographical region

  • Access: Role-based access controls with admin-only database access

Network Security:

  • Firewall: 24/7 monitoring and protection

  • Intrusion Detection: Advanced IDS systems for threat detection

  • Monitoring: Continuous security monitoring with automated alerts

  • Updates: Regular security patches and system updates

3. OPERATIONAL SECURITY

Access Management:

  • Authentication: Multi-factor authentication for all administrative access

  • Authorization: Principle of least privilege access controls

  • Logging: Comprehensive logging of all data access activities

  • Monitoring: Real-time monitoring of user activities and system access

Personnel Security:

  • Background Checks: Thorough screening of all personnel with data access

  • Training: Regular security awareness training for all staff

  • Confidentiality: Strict confidentiality agreements for all employees

  • Responsibilities: Clear definition of security roles and responsibilities

4. COMPLIANCE FRAMEWORK

Regulatory Compliance:

  • GDPR: Full compliance with European data protection regulations

  • Romanian Law: Adherence to national data protection requirements

  • Industry Standards: Implementation of recognized security frameworks

  • Documentation: Comprehensive compliance documentation and procedures

Data Protection Standards:

  • Privacy by Design: Security built into all systems and processes

  • Data Minimization: Collection of only necessary personal data

  • Purpose Limitation: Data used only for specified, legitimate purposes

  • Retention Limits: Automatic deletion after defined retention periods

5. INCIDENT RESPONSE

Detection and Response:

  • Monitoring: 24/7 security monitoring for incident detection

  • Response Team: Dedicated incident response team with clear procedures

  • Escalation: Defined escalation procedures for security incidents

  • Recovery: Comprehensive disaster recovery and business continuity plans

Notification Procedures:

  • Immediate Response: Access credential reset within 24 hours

  • Client Notification: Immediate notification to affected clients

  • Regulatory Reporting: ANSPDCP notification within 72 hours as required

  • Documentation: Complete incident documentation and reporting

6. TECHNICAL SAFEGUARDS

System Security:

  • Servers: Hardened server configurations with minimal attack surface

  • Updates: Regular security updates and vulnerability patching

  • Monitoring: Continuous system monitoring and log analysis

  • Backup: Secure backup systems with regular recovery testing

Application Security:

  • Development: Secure coding practices and regular security reviews

  • Testing: Regular penetration testing and vulnerability assessments

  • Validation: Input validation and sanitization for all user inputs

  • Session Management: Secure session handling and timeout controls

7. THIRD-PARTY SECURITY

Sub-processor Security:

  • Vetting: Thorough security assessment of all third-party providers

  • Contracts: Data processing agreements with all sub-processors

  • Monitoring: Regular monitoring of third-party security practices

  • Compliance: Verification of sub-processor compliance with security standards

ESP Partner Security:

  • Reputation: Work only with established, reputable email service providers

  • European Jurisdiction: All ESP partners operate under European data protection law

  • Agreements: Comprehensive data processing agreements with all partners

  • Monitoring: Regular assessment of partner security practices

8. CLIENT DATA PROTECTION

Data Sovereignty:

  • Ownership: Clients retain complete ownership of their data

  • Control: Clients maintain control over data processing and usage

  • Access: Clients can access their data at any time

  • Portability: Data available for export in standard formats

Data Lifecycle Management:

  • Collection: Secure collection with appropriate consent mechanisms

  • Processing: Processing only for specified, legitimate purposes

  • Storage: Secure storage with appropriate retention periods

  • Deletion: Secure deletion when no longer needed

9. AUDIT AND VERIFICATION

Security Auditing:

  • Internal Audits: Regular internal security assessments

  • External Reviews: Third-party security reviews and assessments

  • Penetration Testing: Regular penetration testing by certified professionals

  • Compliance Audits: Regular compliance audits and verification

Documentation:

  • Policies: Comprehensive security policies and procedures

  • Training Records: Documentation of security training and awareness

  • Incident Reports: Detailed incident reports and response documentation

  • Compliance Reports: Regular compliance reporting and verification

10. BUSINESS CONTINUITY

Disaster Recovery:

  • Backup Systems: Regular automated backups with geographical redundancy

  • Recovery Plans: Comprehensive disaster recovery procedures

  • Testing: Regular testing of backup and recovery systems

  • Communication: Clear communication plans for emergency situations

Service Continuity:

  • Redundancy: Redundant systems and failover capabilities

  • Monitoring: Continuous monitoring of system availability

  • Maintenance: Regular maintenance with minimal service disruption

  • Updates: Coordinated updates to minimize service impact

11. TRANSPARENCY AND COMMUNICATION

Security Reporting:

  • Regular Updates: Quarterly security reports for premium clients

  • Incident Communication: Immediate notification of security incidents

  • Policy Updates: Notification of security policy changes

  • Best Practices: Sharing of security best practices and recommendations

Client Communication:

  • Security Briefings: Regular security briefings for client teams

  • Training Support: Security awareness training for client personnel

  • Consultation: Security consultation and advisory services

  • Feedback: Regular feedback collection on security practices